I just received a phone call about possible fraud on my Credit Union Mastercard, how do I know this call is legitimate?
If you are unsure, the safest approach is to call the customer service number on the back of your card. This team of representatives is available 24/7 for your convenience. You may also contact the Credit Union office during normal business hours to verify your information. Keep in mind these few points when answering or returning such a call:
- A legitimate fraud representative will never ask for your social security number or your full credit card account number.
- You may also go online to your account and check for any recent unusual activity.
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