Frequently Asked Questions
Do you have questions about membership, or a product or service? Please select from the categories below to find answers to many commonly asked questions.
Recently Added Questions
- I have my account information saved in Turbotax (or other tax preparation software) – do I need to update this information?
- I want to initiate a new electronic deposit or withdrawal – what account number should I use?
- I currently have electronic or automated transactions directed to my account. What changes do I need to make?
- I purchase my checks through a third party – do they know my new account number?
- I have outstanding checks that have not yet cleared with my old account number. Will they clear properly?
Most Popular Questions
- ATM/Visa® Debit Card
- Checking and Savings Account
- Electronic Notifications - APCI eAlerts
- Electronic Payments
- Electronic Statements - APCI eStatements
- EMV/Chip Card
- Member Service
- Mobile Banking - APCI eMobile
- Mobile Check Deposit - APCI eDeposit
- Online Applications Center
- Online Banking - APCIRCUIT®
- Online Bill Pay Service - APCI PAY®
- Telephone Banking Service - APCI eTalk